Each product runs differently, and is generally fairly self-explanatory, though the help and tips on the main screen as you hover the mouse, the demo files (where provided) and help files should all get you up and running quickly and easily.

You can watch some video demos here:

PATools Mail Merge

PATools Advanced Mail Merge

PATools Label Merge

PATools Page Merge

PATools Range Manager

PATools Auto Numbering

Trouble-shooting

The first port of call should always be the help file which you can access from the main screen.

If this does not help you, you cannot find the answer below and trial-and-error does not solve it either, then please feel free to contact us.

Product specific issues

• PATools Mail Merge

In some cases the software may report that a field exists in the main document which does not have a header in the source data. To the user they may appear both to be there. If this happens, first check that you do not include the brackets (<< >>) in the source data header. Secondly check the formatting of the header cell - it may need setting to General format under Numeric, or alternatively you can change the PATools Mail Merge software option from Text to Values. Thirdly check that the headers in your source data to not have rogue space characters on the end eg <<Description>> may have a source header of "Description " (without the quotes).